Seminar Details

Seminar Details

How to Have “The Talk”: How to Talk About Spay/Neuter Effectively

One of the biggest questions people ask us is “How do you convince people to spay or neuter their pets?” Most often, it’s less about what you say than how you say it! This one-day seminar is for any staff member of an organization who routinely discusses the importance of spay/neuter with pet owners and wants to improve their communication skills and confidence in having “the conversation.” The session will empower attendees by spending time both on WHAT to say, and HOW to say it. Attendees will receive updated, clear, and factual information about:

  • current research about pet owners who have not yet altered their pets and what the barriers are,
  • the true medical benefits and risks or “myths and facts” about the procedure;
  • the facts about pediatric spay/neuter and its benefits; and
  • the current state of animal homelessness in the US.

The rest of the seminar will focus on the “how” – communication techniques, effective messaging, non-verbal communication, and forming a connection with pet owners to make space for the conversation.  Attendees participate in fun, interactive activities that immediately improve their confidence and ability to discuss this important issue with all kinds of pet owners – from those who already believe in spay/neuter to those who have never sought it out. They will come back to their clinics re-energized about their work, and as more informed spay/neuter advocates and more effective, compassionate communicators overall.  This seminar is taught by Emancipet Consulting and Training Services VP Myles Chadwick, and Outreach Strategies Manager Matt Piccone.

2016 Dates: November 4 (New Orleans, LA)

Cost per person: Free; registration required (includes all materials, breakfast and lunch)

Who Should Attend: Customer Service, Technicians, anyone talking to potential clients about spay/neuter

 

Beyond Spay/ Neuter: Why You Need a Low-Cost Healthy Pet Clinic & How to Build It

In many communities the model of providing spay/neuter, possibly with an optional vaccine or two and a microchip included at the time of surgery, is no longer enough. In this seminar, Emancipet will provide participants with lessons learned, best practices and budgeting tools for adding and managing low-cost vet care to your organizations services. The inclusion of an affordable public “Healthy Pet” clinic component at many shelters and spay/neuter organizations would begin to close the gap in services to lower income and underserved families. The benefits of offering these services are myriad, and their inclusion into communities in need will increase the basic level of pet health literacy, in many cases effectively keeping healthier animals in happier homes. The seminar is taught by Emancipet Consulting and Training Services VP Myles Chadwick.

2016 Dates Offered: November 17 – 18

Cost per person: $500 (includes all materials, breakfast and lunch on both days)

Who Should Attend: Medical Directors, Executive Directors, CEOs, COOs, and senior managers of Spay/Neuter clinics or shelters.

Next Generation Leadership: Skills for Emerging Leaders

Effective leadership is critical to the future of animal welfare. As our field evolves and a new generation of leaders emerges, organizations that provide training and support to upcoming leaders will have a significant edge in fulfilling their missions and building healthy organizational culture. This seminar is for the next generation of animal welfare leaders: staff or volunteer leaders who are new to a leadership role or are on a leadership track. This seminar will equip participants with a deeper understanding of their own leadership and communication style, and provide the opportunity to learn and practice new skills in conflict negotiation, servant leadership, and collaborative decision-making. The seminar is in an extremely interactive small group setting and is taught by Emancipet CEO Amy Mills, and Consulting and Training Services VP Myles Chadwick.

2017 Dates Offered: January 30-31

Cost per person: $500 (includes all materials, breakfast and lunch on both days)

Who Should Attend: New managers or experienced managers or leaders looking for inspiration

Big Impact: Designing Programs, Services, and Messages for Social Change

Sheltering, rescue, and low-cost veterinary organizations make a difference in the lives of animals every day. In the last few years, our focus has begun to expand from homeless or at-risk companion animals to be more inclusive of all the pets in our communities. We are pioneering programs, services, and messages for new populations, especially lower-income and underserved pet owners. We have the opportunity to create real and lasting social change — to completely transform our communities’ attitudes and behavior patterns when it comes to pet care and critical issues like spay/neuter. In order to be effective in this work, we need to deepen our understanding of the art and science of social change by learning from other successful social change movements and social innovation strategies. This seminar is for senior level executives and leaders who want a creative space to design new programs, services, or messages to help drive social change in their own community. The seminar is taught by Emancipet CEO Amy Mills and Consulting and Training Services VP Myles Chadwick.

2017 Dates: TBD

Cost per person: $500 (includes all materials, breakfast and lunch on both days)

Who Should Attend: Executive Directors, CEOs, COOs, and senior managers

 

Turn Up the Volume: Safely Increasing Clinic Efficiency & Capacity

This two-day seminar will teach veterinarians, veterinary technicians, and clinic operations managers how to increase their spay/neuter efficiency and volume without sacrificing quality and safety. The seminar will include time in the clinic and in a classroom setting, and will provide step-by-step, actionable plans for increasing efficiency and volume. Participants will walk away with a complete toolkit for implementing changes back at their clinics. The seminar is taught by Emancipet Chief Medical Officer Dr. Laura Helmueller and Consulting and Training Services VP Myles Chadwick.

2017 Dates: TBD

Cost per person: $500 (includes all materials, breakfast and lunch on both days)

Who Should Attend: Spay/Neuter Clinic management, senior vet techs, and veterinarians

*Turn Up the Volume will be limited to 20 participants per two-day seminar

 

Veterinarian to Leader: Leadership Skills for Medical Directors

This seminar is just for Medical Directors and zeroes in on the unique leadership challenges they face. This seminar will allow Medical Directors to put aside veterinary and technical issues for two days and focus in on what it takes to provide outstanding leadership to a team, including communication skills, self awareness, collaborative decision making, conflict negotiation, and the essential practices of servant leadership. This small group setting of Medical Directors and veterinarians on a management career track provides a fun and safe environment for participants to improve their skills and connect with like-minded colleagues. The seminar is taught by Emancipet Chief Medical Officer Dr. Laura Helmueller, CEO Amy Mills, and Consulting and Training Services VP Myles Chadwick.

2017 Dates: TBD

Cost per person: $500 (includes all materials, breakfast and lunch on both days)

Who Should Attend: Medical Directors of Spay/Neuter clinics or shelters, or veterinarians on a management career track