2022 Impact Report
Did you know there are only about 62,000 companion animal (dog/cat) veterinarians in the whole country? That means for every 2,100 pets there is just one vet.
In 2022, we were lucky enough to work with the best 26 veterinarians in the country, our Emancipet vets. Together, they saw over 195,000 patient visits last year. That’s about 144 patient visits per veterinarian per WEEK.
I’m grateful for your spending some of your time learning more about Emancipet and the amazing things we accomplished together in 2022. Thank you from the bottom of our hearts.
Amy Mills, Emancipet CEO
What Was New in 2022?
We adopted and adapted a framework from the human healthcare field known as The Six Domains of Quality Healthcare: Safe, Effective, Equitable, Patient-Centered, Efficient, and Timely.
This framework helps ensure that the entire relationship between healthcare providers and patients is high-quality, leading to better health outcomes overall. We realized that this framework fit so perfectly with our approach to veterinary healthcare because we believe that everyone should be able to access veterinary care, regardless of their personal characteristics, identities, or financial circumstances.
Learn more about the metrics we’ve defined and begun monitoring since implementing the Six Domains.
We know that people love their pets and will do everything they can for them when given the opportunity.
Free Services and New Clinics
Our Austin Mobile “Free Days” program came back in 2022! This program provides spay/neuter, rabies vaccines, microchips, and core puppy vaccines to Austin’s lowest-income residents. In 2022, the Free Day team saw over 13,000 patient visits, nearly all of which were completely free.
We also opened two veterinary clinics in 2022, located inside PetSmart retail stores in Houston and Philadelphia. This pilot program with PetSmart Charities and PetSmart tests the Emancipet model of low-priced veterinary clinics inside a retail environment.
Find out how many pets we’ve seen and families we’ve served in some of the most socially and economically vulnerable neighborhoods in Houston and Philadelphia.
We believe every pet deserves high-quality veterinary care to keep them healthy and happy.
Care Beyond the Clinic Walls
Our Resource Center team provides accurate, bilingual, culturally competent information
about pet health and Emancipet’s services, prices, and practices. Sixty percent of our 13 full-time, highly-trained Resource Center specialists are all fluent in Spanish and English, providing a safe, compassionate, and friendly voice to reassure nervous pet parents before and after their visits. In 2022, 235,856 callers spoke with one of our Resource Center specialists. Just shy of 30,000 of those callers were Spanish speakers.
Another important strategy for increasing pet health literacy and bringing services into the community is our Community Pet Health Promoters. Learn more about how this full-time position focuses on pet health promotion and client education outside the clinic: bringing services and information to families who might not otherwise seek us out.
Veterinary care is financially out of reach for millions of pet families. We’re changing that.
How do we do it? YOU.
Your donations directly cover a portion of our true cost on
every single service we provide, and allow us to do all we can to help clients who need even more support. We work hard to keep our costs low through our high-volume, efficient business practices, but we can’t provide mission-driven care at such a low cost without YOU.
We’re bridging the gap by increasing access to veterinary care. Join us.
View the full report to discover how people like you are partnering with us to help everyone in the U.S. access veterinary care they can afford.
Previous Impact Reports
2021 Impact Report | 2020 Impact Report | 2019 Impact Report
